We know that our office is only as effective and as welcoming as the people who work in it, which is why we take pride in our friendly and well-trained team members! As a team, we are especially interested in making all our patients feel right at home! We put your needs first to achieve efficient and comprehensive treatment in a supportive and nurturing environment. We promise to speak candidly with you about possible treatments as well as any risks and associated costs of treatment, and how treatment can address your individual needs as a patient.
Our staff is uniquely trained and highly skilled, and we strive to provide energetic and fun-loving service to each patient. Our staff consists of team members with specialized training and multiple certifications, and each one of our team members has years of experience in treating patients with the highest level of care. We strive to stay abreast of the very latest in technology and advances by regularly attending continuing education courses and seminars.
Becky Clapp, Office Manager/ Hospital & Insurance Coordinator +
I haveworked in the oral surgery field since 1984. I enjoy the flexibility and variety that my position offers. I am the office manager. I coordinate and schedule all hospital major surgeries, and insurance preauthorization for all of our major surgeries. I am married and in my spare time; my husband and I enjoy biking and spending time with our family and grandchildren.
Kos Lugakingira, Public Relations +
Kos’s career in dentistry started with the front office and later advanced to head Pediatric dental assistant in the operating room. She is currently responsible for public relations, marketing, and promotion at Fort Wayne Oral Maxillofacial Surgery and Implant Center. She enjoys working with the entire staff and doctors. Kos was raised in Nashville, Tennessee. She and Dr. Lugakingira are parents of three children.
Of the many tasks she has, Kos is an active member of Alliance of the Isaac Knapp District Dental Society in Fort Wayne and served as the President in 2015-2016. She is currently a member of its board of directors. She is also a board member of the Alliance of the Indiana Dental Association (IDA). She is also very involved with the Indiana Organ Donors Network and facilitates to organize its annual 5K. She is on the committee for Cinderella Dress Day with the Fort Wayne Medical Society Alliance. Kos received the ADA Beulah K. Spencer award in 2016 for Distinguished Service. As the Alliance president Kos was able to organize a mixer between the Dental and Medical Society Alliance, first in over 40 years.
In 2015, Kos and her husband Mulokozi began fulfilling their long awaited dream and started a foundation “Kagera Advancement Inc. (KAI).” It is a 501(c)(3) non-profit organized under the Indiana state law. Its sole purpose is to help and advance education and healthcare in Katale Village in Tanzania, and later here locally in Fort Wayne. For more information please visit the website www.kageraadvancementinc.org
Beverly Bojrab, Insurance Coordinator +
I have been working in the oral surgery field since 1988 as a dental receptionist and insurance coordinator. I feel very blessed to be working with Dr. Lugakingira and Dr. Awah because of their personal touch and quality of care. I am very thankful to be part of a team that treats patients with kindness and respect. I enjoy working with people and especially have a passion to ensure everyone receives their maximum insurance benefit. In my free time, my husband and I enjoy spending time with our grandchildren, family, and friends.
Nicole Quandt, Patient Advocate +
I have a Bachelor’s Degree in Business Management from Indiana Wesleyan University. I am new to the oral surgery field, but have hit the ground running. I changed career paths to learn new things. Fort Wayne Oral Surgery is a wonderful place to work; the staff and doctors are amazing. I am a wife and a mother of two. In any free time, I enjoy exercising and cooking.
Izudina Halimanovic, Patient Advocate/ Insurance Coordinator +
I have worked in the dental field for 3 years and currently hold a health insurance license. Transitioning from general dentistry to oral surgery has been a rewarding experience. Working with Dr. Luga and Dr. Awah has allowed me to recognize the great patient care and personal touch that can exist in a specialized field. We treat all patients like life long friends. Personally, I was born in Europe and moved to the United States when I was 10 years old. I grew up in Florida and am now married. I enjoy spending time with my family, running, and photography.
Holly Miller, Receptionist +
The dental field is new to me, however, Dr. Luga, Dr. Awah, and the team here have been wonderful about helping me to learn everything I need to know! Currently I am attending Indiana Wesleyan University for my bachelors in early childhood education. I also hold a degree in child day care from Penn Foster. I plan to stay at Fort Wayne Oral Surgery while I finish my schooling. The team here has been very supportive of my goals; I am thankful to be working with such caring people.
Amy Paparella, Receptionist +
Holly Bortner, CDA, DAANCE Certified, Surgical Dental Assistant +
I have worked for Fort Wayne Oral Maxillofacial Surgery & Implant Center since 2010. I studied Dental Assisting at IPFW and received my CDA in 2010. I continued my education and became DAANCE (Dental Anesthesia Assistant National Certifcation Examination) certified. When patients come to an oral surgeon, it is not uncommon for them to be very apprehensive. I help comfort them, educate them about their procedure(s), and make them feel welcome and significant. I can say that all of us here at Fort Wayne Oral Surgery strive to make each patient feel like family; feel like they are not just a “number” to us because each patient does matter. This is just one reason why I really enjoy working with the entire staff at Fort Wayne Oral Maxillofacial Surgery & Implant Center. On top of being kind, Dr. Luga is a perfectionist, very precise and expects the same from his staff. While the entire staff is a team, each helping one another, I am directly involved and responsible in updating our electronic medical records and website, and assist in planning for our CT-Guided implants. In addition to being a surgical assistant in the clinic, I also am dual trained to help the front staff with scheduling, patient registration, and checkout. In my free time, I enjoy spending time with my family, reading, and baking.
Alma Gabriela Angel, ST., Surgical Technician +
Ever since I was a little girl, I knew that I wanted to work helping people feel better. And we do exactly that. For that reason, I am so grateful I have that opportunity everyday working in oral surgery. I am one of the dental surgical assistants and have a background in surgery, having graduated from the Surgical Technology Program at Lansing Community College in Lansing, Michigan in 2000. Soon after graduation, I chose to specialize in oral surgery because I felt that I had the chance to really have personal contact with patients, which complemented well my previous hospital experience. Working with the team always motivates me to strive for the utmost in our patient care and be most up to date on oral surgery advances in technology to give our patients the highest quality of care. On a personal note, I am married and have a young son. When I do have spare time, I enjoy spending time with family, listening to music, staying active with Zumba, and watching movies.
Rose Puff, CDA, DAANCE Certified, Surgical Dental Assistant +
I have been in the dental field since 2012 when I graduated from IPFW as a Certified Dental Assistant. I am DAANCE (Dental Anesthesia Assistant National Certification Examination) certified. I enjoy what I do. The new team that I joined in December 2016 is fun and thorough. I am a member of DANB and ADA. My favorite part of my job is the variety of procedures we perform. In my spare time I enjoy working out and spending time with my family.
Lexi Alday, CDA, DAANCE Certified, Surgical Dental Assistant +
I always knew I wanted to work in the oral surgery field ever since I graduated from IPFW as a Certified Denal Assistant and earning my EFDA in 2016. I love the challenge as well as the reward that goes along with working in oral surgery, and I love making our patients feel right at home in our office. In addition to being a surgical assistant, I also help with answering phones and scheduling patients. In my free time I enjoy riding my horse, being outdoors, baking, spending quality time with my family and friend. Dr. Lugakingira and Dr. Awah are both amazing doctors, and I am so thankful to be part of their team.
Katie Horne, Surgical Dental Assistant +
I grew up in Fort Wayne, graduated from Blackhawk Christian School, and then graduated from Dental Assisting, IPFW. I worked in oral surgery for a few years and then worked many years in orthodontics. While I loved ortho, I have come back to oral surgery for the fast pace and daily variety you find in oral surgery. I am married and have two beautiful daughters. In my free time, I enjoy spending time with family, relaxing at the beach, watching movies, and reading.